CUSTOMER SERVICE APPLICATION

Thank you so much for your interest in joining the CSM admin team! In order to be considered for an interview, please fill out the application below and follow each step carefully. We will only consider applicants who complete the application and all the steps fully and correctly. Once you submit this questionnaire, the application process is complete and we will contact you within the next 30 days if we would like to move forward with an interview. Please no phone calls or in-person applications! Your best chance is simply to complete this application to the best of your ability. Again, thank you SO MUCH!

P.S. This is an amazing job. To learn more about the available positions, all the amazing benefits, and read what our current admin team has to say, please click the button below.

 The Cincinnati School of Music is an Equal Opportunity Employer. Cincinnati School of Music LLC (“CSM”) does not discriminate in hiring or employment on the basis of race, color, sex, religion, national origin, disability, veteran status or age. No question on this application is intended to secure information to be used for such discrimination.

Name *
Name
Which position are you applying for? *
We are in the process of hiring two people to add to our admin team. Select all positions below which appeal to you. For full details on the schedules of each available position, please click the button listed directly above this application.
If we hired you and you enjoyed this position, how long do you anticipate you would work for us? *
We know you don't know for sure! Take your best guess.
We require all staff to attend a weekly admin meeting by phone every Tuesday from approximately 2:00-2:30pm. Could you commit to this? *
Please answer with as much detail as possible! We're looking for applicants who can express themselves strongly in writing, so this is an opportunity to showcase your communication and writing skill set.
This is an opportunity to sell to us! Don't be shy. Give us some detail to make us want to call you in for an interview!
Please send your resume to jobs@cincinnatischoolofmusic.com with the exact subject line: Resume for Admin Opening *
Please send an email to jobs@cincinnatischoolofmusic.com following the directions below: *
Make the subject line exactly: Email Test for Admin Opening Respond to the following question as if responding to a customer who asked it via email: Why should I take music lessons at your school? Write your response the same way you would to an actual customer, with a warm, professional, convincing tone.
Please call 513-464-9127 and leave a voicemail according to the instructions below: *
Call the number listed above and leave a voicemail stating your name and describing your customer service personality. If you have never worked in customer service before, please describe what you believe your personality with customers would be in an administrative or front desk environment. Keep the voicemail between 45 and 90 seconds. It doesn't have to be perfect, just be yourself!
Please copy/paste the link below to another browser window and complete the test on your phone or computer at home *
https://apply.wonscore.io/7VAW2C/Cincinnati-School-of-Music-LLC
When you have completed all the tasks above, please click the Submit button below! *